IMPORTANT UPDATES

 August 07, 2026

Greetings MMT Families and Residents!

Happy Friday! Is the heat wave over yet? Also one thing I’ve been thinking about this week is how easy it has become to be around people without really being with them.

Sherry Turkle, in her book Reclaiming Conversation, a great book by the way, talks about how much we have lost by replacing real conversations with texts, emails, and screens. And honestly, I think we can all relate to that. Sometimes we’re sitting at the same table, but everyone is looking at a phone. We ask, “How are you?” but we’re already thinking about the next thing we need to do. A good conversation takes a little more effort. It means putting the phone down, looking someone in the eye, listening, and being willing to stay in the moment.

I think that matters even more in our community. Our residents don't just need us to complete a task. They want to be heard. They want someone to sit with them, listen to a story they've probably told before, laugh with them, or simply spend a few extra minutes having a conversation. And sometimes, those few minutes are the most important part of our day.

So this week, I want to challenge all of us to have a real conversation. Sit with someone. Ask a question. Listen without rushing to respond. Put the distractions away for a few minutes. We may never know how much that small moment meant to someone.

Let’s keep showing up, keep connecting, and most importantly, keep choosing the right attitude.

COVID19:

Great news! We currently have no new COVID-19 cases, knock on wood! Our residents who were affected are recovering, and we’re continuing to monitor everyone closely.

Most of our COVID-19 restrictions have now been lifted, with the exception of a few residents who are still recovering. We appreciate everyone’s patience and cooperation over the past few weeks. Let’s continue doing the simple things that help keep everyone safe by washing our hands regularly with soap and water, staying inside your apartment when we’re not feeling well, and taking extra precautions when needed. Thank you for helping us get through this together!

Fire season:

 As we enter fire season, we want to remind everyone that certain items that can create a fire are not permitted inside resident apartments. This includes electric blankets, electric fireplaces, and open flames such as candles, matches, or lighters. These restrictions are in place for everyone’s safety and are part of our regulatory requirements.

Carpet replacement:

I received an update from our carpet installers, and they are scheduled to begin replacing the remaining carpet on the 3rd floor next Tuesday evening. They will start near the south elevator and work their way through the area. We’ll do our best to minimize the disruption and keep everyone informed as the work progresses. Thank you in advance for your patience while we finish this project!

Resident Experience Council Meeting:

To our REX Council members, our next Resident Experience Council meeting is scheduled for August 12 at 11:30 a.m. We would love to hear your ideas, feedback, and suggestions about how we can continue improving the resident experience here at Mercy McMahon Terrace. Family members who would like to participate are also welcome to join us. Your feedback really does make a difference, and many of the improvements we’ve made have come directly from conversations with our residents and families.

Vinyl and CDs:

A big thank you to the families and residents who donated vinyl records and CDs for our residents at June’s Place. We truly appreciate your generosity! These donations give our residents another way to enjoy music, reminisce, and share some of the songs and memories that are meaningful to them. Thank you for continuing to support our community and for helping make June’s Place feel even more like home.

After-hours contact:
If you need to reach our team after hours or for assistance when returning to the community from the emergency room, please call nurse on duty cellphone at 916-798-2239.

Weekly Call Response Time:
This week, we handled a total of 1455 calls with an average response time of 3 minutes and 49 seconds. We aim for every call to be responded to in 15 minutes or less. Anything longer will be investigated.

Thank you.

Giam Alviedo

CEO