IMPORTANT UPDATES

 October 24, 2025

Greetings MMT Families and Residents!

On behalf of all of us at Mercy McMahon Terrace, thank you for being part of the Kenney-Flynn Family Chapel dedication. Your presence really made the day feel special. I also want to thank our guests and residents who joined the live stream from the Family Room. I know the chapel space was tight, and I truly appreciate your patience and support. I’m excited for the projects ahead that will keep our community vibrant and full of life.

Podiatrist sign up:

If you haven’t signed up yet for the podiatrist visit on November 7, please stop by the nurse’s station and see Cindy Yang for a consent form. If you have Kaiser insurance, don’t worry the podiatrist can bill Kaiser directly.

Mobile ENT:

Good news! Sinu-Clear ENT will be back on November 14 for free ear wax cleaning and ENT consultations. They visit us every six months, so don’t miss out! If you haven’t signed up before, you can pick up a consent form from the nurse’s station.

Resident Experience Council:

I’m excited to share that we’re beginning to form a Resident Experience Campus Council! The purpose of this council is to find new ways to enrich daily life and elevate the overall resident experience here at Mercy McMahon Terrace.

This will be a collaborative effort that brings together residents, family volunteers, and our management team all working side by side to share ideas, discuss feedback, and create meaningful improvements in our community.

We’re still in the early stages of developing this Resident Experience Council, and we’ll be sharing more details soon as plans come together.

After-hours contact:
If you need to reach our team after hours or for assistance when returning to the community from the emergency room, please call nurse on duty cellphone at 916-798-2239.

Weekly Call Response Time:
This week, we handled a total of 1814 calls with an average response time of 3 minutes and 31 seconds. We aim for every call to be responded to in 15 minutes or less. Anything longer will be investigated.

Thank you,

Giam Alviedo

CEO

Mercy McMahon Terrace