IMPORTANT UPDATES

 September 18, 2026

Greetings MMT Families and Residents!

There’s a message I heard this week that I haven’t been able to shake.

The speaker shared a story about his mom. One day, she called him. He was busy, and like many of us probably would, he thought, “I’ll call her back later.” There was always something else going on, and he assumed there would be plenty of time to return the call
But later never came. His mom passed away.

What stayed with me was not just the loss, but the weight of that one unanswered call. Something that felt so ordinary in the moment suddenly became something he wished more than anything he could go back and change. It made me think about how easily we put things off.

I'll call them tomorrow.
I'll stop by next week.
I'll tell them when I see them.
I'll have more time later.

We live as though later is guaranteed. But it isn't. And I think this message hits especially close to home for our community. Many of us have people we love who live somewhere else. Some of us have family we haven't spoken to in a while. Some of us have a friend here in the community that we keep meaning to visit. And sometimes, there may be someone sitting just down the hall who could really use a conversation, a smile, or a few minutes of our time. Those moments can seem small. But I've come to believe that those are the moments that make up our lives

So this week, I want to encourage all of us to do something simple. Make the call.

If you've been thinking about someone, call them. Send the text.

If there's someone you haven't checked in on, reach out. Stop by.

Sit with someone. Have a cup of coffee. Ask how they're doing and really listen to the answer. And if there is something you've been meaning to say to someone you love, say it now.

Don't wait for the perfect moment. Don't wait until you're less busy. Don't assume there will always be another tomorrow.

Because sometimes, what feels like an ordinary Tuesday morning, a quick phone call, a conversation over coffee, or a visit with a friend can become a memory we hold onto for the rest of our lives.

We have something pretty special here at Mercy McMahon Terrace. We have people who know each other, care about each other, look out for each other, and bring so much life and history into this community. Let's make time for one another. And let's not wait.

Wishing you and your loved ones a beautiful week ahead.

Carpet update and supporting MMT:

Our 2nd floor carpet replacement is still in the procurement process, and I’m hoping we can begin installation toward the end of this month or during the first week of October.

I also want to thank everyone who continues to share feedback through our surveys. I’m still seeing comments and lower ratings related to the condition of our carpets, and honestly, I understand where that feedback is coming from. We agree that the carpets need to be replaced, and we’re working through the process to make that happen.

As a nonprofit community, one of the challenges we face is that major building improvements have to compete with the many day-to-day needs of caring for our residents and operating MMT. Donations make a real difference in helping us take on projects that would otherwise be difficult to fund through our regular operating budget. And this isn’t just about carpet. Air conditioning and HVAC repairs and replacements, for example, can make a significant impact on our budget. When you support MMT, you are helping us continue making these improvements and keeping our community comfortable, safe, and welcoming.

If you would like to be part of these improvements, you can also make a check payable to Mercy McMahon Terrace or you can contribute to our Carpet Giving Fund through the Mercy Foundation’s special giving page:

Carpet giving fund: https://supportmercyfoundation.org/special-giving-mmt

June's Place Manager:

I also have some good news to share. We have filled our June’s Place Manager position, with a planned start date of October 12, assuming the pre-onboarding process goes as planned. Until then, our leadership team will continue providing support and coverage for June’s Place. We know having consistent leadership in Memory Care is important, and we appreciate everyone’s patience while we worked through the hiring process.

After-hours contact:
If you need to reach our team after hours or for assistance when returning to the community from the emergency room, please call nurse on duty cellphone at 916-798-2239.

Weekly Call Response Time:
This week, we handled a total of 1334 calls with an average response time of 3 minutes and 54 seconds. We aim for every call to be responded to in 15 minutes or less. Anything longer will be investigated.

Thank you.

Giam Alviedo

CEO