April 26, 2024
Happy Friday! I hope you all have a great weekend.
Last Call for Mother’s Day Reservations-Deadline is 8:00 PM on Sunday, April 28!
We hope you will join us for Mother’s Day. We are limiting parties to 4 outside guests in Assisted Living, 3 outside guests in June’s Place. Reservations are required. Availability is first come first served and there is limited space for each time frame. If you would prefer to share a meal in your resident’s apartment, reservations are still necessary, so please indicate that on the reservation form. June’s Place families will celebrate in June’s Place and we have a separate reservation form for you. Please follow the links below to make your reservations.
Assisted Living Families click here
June’s Place Families click here
We look forward to seeing you.
SMS Notifications from MMT
We would like to have the ability to send text messages to our families when we have a quick notification that we would like people to see. For example, last night our front door malfunctioned and all visitors had to be rerouted to the back door. Although I sent an email a quick SMS notification would have reached our families so much faster. We would love it if you opted into this system and we promise not to over use it as a communications tool. Please click here to opt in. Thank you.
Elevator and Front Door
Thank you for your patience. Thursday evening our front door malfunctioned and no one could enter through the front. We resolved this mechanical challenge this morning so entry is back to normal. My apologies for the North elevator not running at the moment. We have had repair services out twice and they will be bringing their engineer out next week to help troubleshoot. I realize this is inconvenient. We are working with the repair team to resolve the issue as soon as possible. Hopefully early next week the situation will be resolved. We will keep you posted.
Call Response Time (resident call buttons)
This week we answered over 2,000 calls with an average response time of 3 minutes 44 seconds. Our policy is to investigate every call that exceeds 15 minutes.
Warmest Regards,
Mary Erickson
Please Consider Making a Financial Gift to MMT
Mercy McMahon Terrace is a non-profit organization that relies on charitable gifts for improvements and to keep pricing affordable. Our community is grateful for the support we receive.
Make a gift today by clicking here
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