IMPORTANT UPDATES

 December 26, 2025


Greetings MMT Families and Residents!

I hope you were able to enjoy Christmas Eve and Christmas Day with your family and loved ones. I’m also hoping no one had to brave last-minute shopping trips or arrive late anywhere this week because of the weather. Though I’ll admit, I should have known better than to step into the mall instead of trusting Amazon’s “two-day” delivery.

As we come to the close of 2025, I want to wish you all a rich, meaningful, and blessed year ahead in 2026.

I’d also like to take a moment to highlight one of our residents here at Mercy McMahon Terrace, a veteran who is part of our community. I truly enjoyed reading his recent article in the Sacramento Bee Newspaper. It was a beautifully written glimpse into his life and the philosophy he’s lived by. If you’re a SacBee subscriber, I highly recommend looking for the print edition from 12/25/2025. It’s a wonderful read, one that feels like the perfect way to close out 2025 and step into 2026 with a fresh perspective on life. A bit of learning about history too!

To our resident and his family, thank you for allowing us to share a piece of his story with our community. Please see the attached file.

Press Ganey Surveys:

Beginning January 2026, our community will be partnering with Press Ganey, a third-party company, to help us gather feedback through surveys. These surveys will be sent to new residents and their family members after move-in, to residents and families at move-out, and periodically to our current residents.

If you are a current resident, you can expect to receive no more than one survey within a six-month period. We would truly appreciate your participation, as your feedback helps us continue to improve our services and resident experience. We also always welcome and value your thoughts shared through Google reviews.

Support Mercy McMahon Terrace:
As we approach the end of the year, we invite you to consider supporting Mercy McMahon Terrace with a charitable gift. As a professional non-profit community, your contribution may be tax-deductible, and it goes a long way in helping us continue the work we do. Many people don’t realize how much we rely on the generosity of our community to keep our home vibrant and thriving. Your support truly makes a meaningful difference, and we are deeply grateful for your kindness and generosity. Donation link: here

Weekly Call Response Time:
This week, we handled a total of 1718 calls with an average response time of 3 minutes and 46 seconds. We aim for every call to be responded to in 15 minutes or less. Anything longer will be investigated.

Thank you,

Giam Alviedo

CEO

Mercy McMahon Terrace