IMPORTANT UPDATES

June 27, 2025

Greetings MMT Families and Residents!

I hope you’re doing well! I wanted to take a moment to share some exciting updates with you about what’s going on in the kitchen, around the community, and with our care team. We’re always looking for ways to make life here better and more enjoyable for everyone, and I think you’ll be pleased with what’s coming up.

Kitchen update:

Chef Diego and I have been brainstorming ways to make the dining experience even better. Starting July 1st, we’re rolling out a new Bistro Menu that residents, their guests, and family members can all enjoy. Just a heads up, the alternative menu, which covers special diets and personal preferences, will still be for residents only. Aside from the Bistro Menu, families can still order from the regular meal plates and daily specials as usual.

For guests and family, payment will be handled at the front desk by cash or check. We’re also working on getting a payment terminal set up to accept credit and debit cards, hopefully by the third week of July.

I’m really excited to share Chef Diego’s talents through this new menu and can’t wait for everyone to try it!

Chapel Update:

I wanted to let you know that we now have a date set for the chapel demolition, it’s scheduled to begin on July 14th. The materials we’ve been waiting on are also on track, which is great news. The demolition is expected to take a few days. During this time, the front area will be quite busy since the builders will need to access the chapel through the windows from outside. Trucks will be coming and going in the front area as well. We’re working on a plan to safely redirect traffic away from the front drop-off and pick-up zones to keep everything running smoothly and safely. Thank you in advance for your patience and flexibility as we move forward with this project.

Dental visits:

A few of you have asked about having a mobile dentist come to our community instead of just a dental hygienist. I wanted to let you know that we’ve teamed up with Tranquility Onsite Dental to offer dental services right here for our residents.
They don’t take dental insurance directly, but they will give you a superbill that you can submit to your insurance company to see if you can get reimbursed.
If you’re interested or want to learn more, just let me know I can send you their new patient packet.

Weekly Call Response Time:
This week, we handled a total of 1833 calls with an average response time of 3 minutes and 19 seconds. We aim for every call to be responded to in 15 minutes or less. Anything longer will be investigated.

After-hours contact:
If you need to reach our team after hours or for assistance when returning to the community from the emergency room, please call nurse on duty cellphone at 916-798-2239.

Thank you,

Giam Alviedo

Director of Care / Interim Director

Mercy McMahon Terrace