IMPORTANT UPDATES

  April 18, 2025

Greetings MMT Families and Residents!
As we reflect on the meaning of Good Friday, we are reminded of the profound power of selfless love and sacrifice. It’s a call to live with greater empathy and kindness to see others through eyes of compassion, to put their needs before our own, and to offer help without expecting anything in return. I call this the heart of a caregiver. Good Friday challenges us to forgive, even when it’s hard, and to lead with humility in a world that often values the opposite. May this day inspire us to carry forward the spirit of grace, to love deeply, and to serve others with open hearts.

Easter Sunday Brunch:
Thank you for reserving your spot for our Easter Brunch! We hope you'll have a great time and enjoy the food and celebration. Our culinary team and activity department have dedicated their time to organizing this event and carefully selecting the best menu for everyone to enjoy this Sunday. Wishing you a happy and joyful Easter!

Mary's Retirement Farewell:Join us in the family room on Wednesday, April 23rd at 1:30 PM to celebrate Mary's retirement. Let’s come together to share stories, laughter, and appreciation for all the dedication, warmth, and care Mary has given for almost a decade.

After-hours contact:

If you need to reach our team after hours or for assistance when returning to the community from the emergency room, please call nurse on duty cellphone at 916-798-2239.

Transportation Services:

Please remember to check with the front desk or the Activities Department regarding the availability of our transportation services. While we do our best to accommodate all requests, we may not always be able to fulfill same-day transportation, especially during high-demand periods. We understand that this may be frustrating, and we truly appreciate your patience and understanding. To ensure we serve everyone fairly, we prioritize medical appointments over personal errands. For your convenience, we also have a list of trusted third-party transportation providers available upon request. These services are at your own cost, but they may offer more flexibility for last-minute needs. Your respect and understanding mean a lot. Thank you for your cooperation.

Mobile ENT Services:

Sinu-Clear Inc.’s mobile ENT service will be visiting on April 24th & 25th. If you’d like to be added to the list, please contact me to obtain a consent form. If you’ve already completed a consent form, no further action is needed.

Weekly Call Response Time:This week, we handled a total of 1377 calls with an average response time of 6 minutes and 36 seconds. Our response time was higher this week due to a call pendant being taken off-site by a resident. The alert could not be reset from our system, and it continued to trigger despite our attempts to clear it remotely.
Have a wonderful weekend!

Thank you,

Giam Alviedo

Director of Care / Interim Director

Mercy McMahon Terrace